What do I need to get a library card?
If you are a Rocky Hill resident of any age, you are eligible for a library card! Start your library application process online by getting a digital library card! After filling out the online form, you will receive a temporary library card number that will give full access to the majority of e-Resources from your phone, tablet, or laptop, including OverDrive / Libby books and more. This e-Card will be good for 90 days. To receive a permanent, physical library card and the ability to check out items in person, please bring proof of residency, such as a photo I.D., utility bill, or other official mail, to the library. Email firstname.lastname@example.org with any questions. Children under the age of 13 must have their parents sign the library card application.
What should I do if I lose my card?
If you lose your library card please notify the library as soon as possible and we will provide a replacement card. Frequent loss of library card may result in a $1.00 fee.
How many items am I permitted to check out?
You can borrow an unlimited number of materials, but only two Cora's Quick Reads may be borrowed at one time.
How long may I keep library materials?
Most library materials are loaned for 21 days. Exceptions are Cora's Quick Reads that are loaned for 7 days. All materials, except Cora's Quick Reads and hold items may be renewed twice. The library currently has a system in place that will automatically renew your library items 2 days before the due date, as long as there are no other Rocky Hill patrons waiting for the item on hold.
How do I renew a book?
You can renew items in one of three ways:
1. Stop by the library with the item.
2. Call the library with your library card number and barcode number of the item.
3. Login to your online account, find your list of checked out items, check off the items you want to renew, and click 'Renew Selected'. When you renew an item the new due date is calculated from the renewal date.
How Do I Reserve an Item?
1. Call the Information Desk at 860-258-7623.
2. Go to our online catalog, find the item you would like, and select 'Request it'.
The library will notify you by phone or e-mail when the item(s) is available for pick up.
What are the charges for a lost item?
Replacement cost varies by item and is charged in accordance with the original purchase price.
If the library does not own the item I want can I get if from another library?
Library staff can initiate an interlibrary loan request from any library in Connecticut. On rare occasions an interlibrary loan request may have additional charges.
Does the library have a book drop for returns?
Yes, the library has two book drops located in the front of the library. Place library items ONLY in the book drops, please do not place any donations in the library's book drops.
Does the library offer e-books / digital audiobooks / magazines / videos / music for download?
Yes! The library offers thousands of e-books, digital audiobooks, magazines, and even some movies and music for download to your computer or compatible mobile devices with the use of your Rocky Hill library card.
Does the library offer a wireless Internet connection?
Yes! If you have a laptop or mobile device you can access the internet for free at the library, and depending on the signal strength of your device, you may be able to access it in the parking lot. Stop by the Information Desk for the log in credentials, or look for the signs scattered throughout the library or windows (for outside use).
Does the library have public computers?
Yes, the library has several public computers available for use with a Rocky Hill Library card. For software, the library offers MS Office 2016 (including Word, Excel, PowerPoint & Publisher) and FireFox as the main internet browser. No extra software may be downloaded from the internet or installed via disc due to security concerns.
What are Cora's Quick Reads?
Cora's Quick Reads are select bestsellers available on a first come, first served basis. They are loaned for seven days, with no renewals and no reserves. The library has multiple copies of the same best sellers which can be borrowed for the standard 21-day loan period.
What are Playaways?
Playaways are self-contained devices that play audiobooks, videos, and / or provide educational games & activities. Playaways are available in the Children’s Department and all of them offer something a little bit different, so check them out! To search the catalog for these devices, just type in “Playaway", and on the left hand side you can filter your search results to only see the Playaways we have on offer. If you have questions, ask us for assistance.
Do you have events for adults / teens / children?
We strive to provide educational and fun programs for all ages! We offer storytimes, craft programs, lectures, book discussions, and much more! Some events require that you enroll. Check out our weekly newsletter for the most up to date information, and use our online library calendar to register for programs
Do you provide proctoring services for students taking online courses?
Yes! Please see our exam proctoring guidelines or call the Information Desk at 860-258-7623 for more information.