What do I need to get a library card?
If you are a Rocky Hill resident of any age, you are eligible for a library card! Start your library application process online by getting a digital library card! After filling out the online form, you will receive a temporary library card number that will give full access to the majority of e-Resources from your phone, tablet, or laptop, including OverDrive / Libby books and more. This e-Card will be good for 90 days. To receive a permanent, physical library card and the ability to check out items in person, please bring proof of residency, such as a photo I.D., utility bill, or other official mail, to the library. Email firstname.lastname@example.org with any questions. Children under the age of 13 must have their parents sign the library card application.
What should I do if I lose my card?
If you lose your library card please notify the library as soon as possible and we will provide a replacement card. Frequent loss of library card may result in a $1.00 fee.
How many items am I permitted to check out?
You can borrow an unlimited number of materials, but only two Rapid Reads may be borrowed at one time.
How long may I keep library materials?
Most library materials are loaned for 21 days. Exceptions are Rapid Reads that are loaned for 7 days. All materials, except Rapid Reads and hold items may be renewed twice. The library currently has a system in place that will automatically renew your library items 2 days before the due date, as long as there are no other Rocky Hill patrons waiting for the item on hold.
How do I renew a book?
You can renew items in one of three ways:
1. Stop by the library with the item.
2. Call the library with your library card number and barcode number of the item.
3. Login to your online account, find your list of checked out items, check off the items you want to renew, and click 'Renew Selected'. When you renew an item the new due date is calculated from the renewal date.
How Do I Reserve an Item?
1. Call the Information Desk at 860-258-7623.
2. Go to our online catalog, find the item you would like, and select 'Request it'.
The library will notify you by phone or e-mail when the item(s) is available for pick up.
What are the charges for a lost item?
Replacement cost varies by item and is charged in accordance with the original purchase price.
If the library does not own the item I want can I get if from another library?
Library staff can initiate an interlibrary loan request from any library in Connecticut.
Does the library offer e-books / digital audiobooks / magazines / videos / music for download?
Yes! The library offers thousands of e-books, digital audiobooks, magazines, and even some movies and music for download to your computer or compatible mobile devices with the use of your Rocky Hill library card.
Does the library offer a wireless Internet connection?
Yes! If you have a laptop or mobile device you can access the internet for free at the library, and depending on the signal strength of your device, you may be able to access it in the parking lot. Stop by the Information Desk for the log in credentials, or look for the signs scattered throughout the library or windows (for outside use).
Does the library have public computers?
Yes, the library has several public computers available for use with a Rocky Hill Library card. For software, the library offers MS Office 2016 (including Word, Excel, PowerPoint & Publisher) and FireFox as the main internet browser. No extra software may be downloaded from the internet or installed via disc due to security concerns.
Does the library offer printing / scanning / faxing?
Yes, the library has multiple copy machines for printouts from our public computers and individual photocopies. The charges for printouts / copies is $.15 per page for black and white, and $.50 for color. We also have scanners available for use at no charge. Unfortunately, our fax machine is currently out of order (as of 10/30/23).
Do you provide proctoring services for students taking online courses?
Yes! Please see our exam proctoring guidelines or call the Information Desk at 860-258-7623 for more information.
Does the library accept donations?
Yes, we are currently accepting donations, please CLICK HERE to learn more.